Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, enquire about our trekking packages, or book our travel services.

By using our website or services, you acknowledge that you have read this Privacy Policy.

Information We Collect
We may collect the following information when you interact with us:

• Personal Information: Your name, email address, phone number, and country of residence.

• Booking Information: Your preferred trekking package, travel dates, group size, accommodation preferences, and special requests.

• Travel Documents: Passport details, nationality, visa information, and other documents required for trekking permits, accommodation, or travel arrangements.

• Health and Safety Information: Relevant medical conditions, allergies, dietary requirements, fitness information, or emergency contact details when necessary for your safety.

• Website Information: Technical information such as your IP address, browser type, device information, and pages visited, where collected by our website or analytics tools.

How We Use Your Information

We use your personal information to:

• Process bookings and arrange trekking permits, accommodation, transportation, and guides.

• Communicate important updates regarding your trip.

• Support your safety and emergency arrangements when necessary.

• Process payments and maintain required business records.

• Improve our website, services, and customer experience.

• Send promotional information where permitted and, when required, with your consent.

Sharing Your Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to deliver your trip, including trekking guides, hotels, transportation providers, payment processors, insurance or emergency assistance providers, and government authorities responsible for permits and registrations.

We share only the information reasonably necessary for the relevant purpose, subject to applicable legal requirements.